/* Chat de support : bulle + panneau (web/src/components/support.rs) et boîte /admin/support (web/src/pages/admin_support.rs). */

/* bulle */
.sup-fab{position:fixed;right:max(20px,env(safe-area-inset-right));bottom:max(20px,env(safe-area-inset-bottom));z-index:90;width:56px;height:56px;border-radius:50%;border:0;
  display:grid;place-items:center;background:var(--accent-fill);color:#1a0c05;box-shadow:0 8px 24px rgba(255,106,31,.35),var(--shadow);cursor:pointer;
  transition:transform .15s var(--ease),filter .15s}
.sup-fab svg{width:24px;height:24px}
.sup-fab:hover{filter:brightness(1.06);transform:translateY(-1px)}
.sup-fab:focus-visible{outline:3px solid var(--text);outline-offset:3px}
.sup-badge{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;border-radius:var(--pill);background:var(--danger);color:#fff;
  font:600 12px/1 var(--font);font-variant-numeric:tabular-nums}
.sup-fab .sup-badge{position:absolute;top:-2px;right:-2px;box-shadow:0 0 0 2px var(--bg)}
/* les toasts passent au-dessus de la bulle */
body:has(.sup-fab) .toasts{bottom:92px}

/* panneau */
.sup-panel{position:fixed;z-index:91;right:max(20px,env(safe-area-inset-right));bottom:88px;width:380px;height:min(560px,calc(100dvh - 120px));
  display:flex;flex-direction:column;background:var(--surface);color:var(--text);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);
  overflow:hidden;animation:sup-in .18s var(--ease) both}
@keyframes sup-in{from{opacity:0;transform:translateY(10px) scale(.98)}}
.sup-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:16px 16px 12px;border-bottom:1px solid var(--border)}
.sup-head h2{margin:0;font-size:17px}
.sup-head p{margin:2px 0 0;font-size:13px}
.sup-close{flex:none;width:36px;height:36px;display:grid;place-items:center;border:0;border-radius:50%;background:none;color:var(--muted);cursor:pointer}
.sup-close:hover{background:var(--bg-elev);color:var(--text)}
.sup-close:focus-visible,.sup-send:focus-visible{outline:2px solid var(--accent);outline-offset:2px}

.sup-list,.asp-msgs{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--bg-elev)}
.sup-msg{max-width:85%;display:flex;flex-direction:column;gap:2px}
.sup-body{margin:0;padding:9px 13px;border-radius:16px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.45}
.sup-team{align-self:flex-start}
.sup-team .sup-body{background:var(--surface);border:1px solid var(--border);border-bottom-left-radius:4px}
.sup-mine{align-self:flex-end;align-items:flex-end}
.sup-mine .sup-body{background:var(--accent-fill);color:#1a0c05;border-bottom-right-radius:4px}
.sup-time{font-size:11px;color:var(--muted);padding:0 4px}
.sup-time code{font:11px var(--font-mono)}

.sup-form{padding:10px 12px 8px;border-top:1px solid var(--border);background:var(--surface)}
.sup-compose{display:flex;align-items:flex-end;gap:8px}
.sup-input{flex:1;min-height:44px;max-height:140px;field-sizing:content;resize:none;padding:11px 14px;border-radius:22px;border:1px solid var(--border);background:var(--bg);color:var(--text);
  font:inherit;font-size:16px;line-height:1.35}
.sup-input:focus{outline:none;border-color:var(--accent)}
.sup-input:focus-visible{outline:none;box-shadow:0 0 0 3px color-mix(in srgb,var(--accent-fill) 22%,transparent)}
.sup-send{flex:none;width:44px;height:44px;display:grid;place-items:center;border:0;border-radius:50%;background:var(--accent-fill);color:#1a0c05;cursor:pointer}
.sup-send svg{width:20px;height:20px}
.sup-send:disabled{opacity:.4;cursor:not-allowed}
.sup-hint{margin:6px 4px 0;font-size:11px}
.sup-err{margin:0 0 8px;font-size:13px;color:var(--danger)}

@media (max-width:600px){
  .sup-fab{right:16px;bottom:max(16px,env(safe-area-inset-bottom))}
  .sup-fab.sup-fab-open{display:none}
  .sup-panel{inset:0;width:auto;height:100dvh;border:0;border-radius:0;padding-bottom:env(safe-area-inset-bottom)}
  .sup-hint{display:none}
}
@media (prefers-reduced-motion:reduce){.sup-panel{animation:none}.sup-fab{transition:none}}

/* /admin/support */
:root:has(.asp) .container{max-width:1280px}
.asp{display:flex;flex-direction:column;gap:16px}
.asp-head{display:flex;align-items:center;justify-content:space-between;gap:12px}
.asp-head h1{margin:0;display:flex;align-items:center;gap:10px}
.asp-h-badge{font-size:13px;height:24px;min-width:24px}
.asp-grid{display:grid;grid-template-columns:300px minmax(0,1fr);gap:16px;height:calc(100dvh - 190px);min-height:480px}
.asp-list,.asp-main{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;min-height:0}
.asp-list{overflow-y:auto}
.asp-main{display:grid;grid-template-columns:minmax(0,1fr) 280px}
.asp-pad{padding:20px}
.asp-empty{grid-column:1/-1;align-self:center;text-align:center}
.asp-convs{list-style:none;margin:0;padding:0}
.asp-conv{position:relative;display:flex;flex-direction:column;gap:3px;width:100%;text-align:left;border:0;border-bottom:1px solid var(--border);background:none;color:var(--text);
  font:inherit;padding:12px 44px 12px 16px;cursor:pointer}
.asp-conv:hover{background:var(--bg-elev)}
.asp-conv.on{background:var(--accent-2-bg);box-shadow:inset 3px 0 0 var(--accent-fill)}
.asp-conv:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}
.asp-conv-top{display:flex;align-items:center;gap:6px;min-width:0}
.asp-conv-top time{margin-left:auto;font-size:11px;color:var(--muted);white-space:nowrap}
.asp-email{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:500}
.asp-conv.unread .asp-email{font-weight:700}
.asp-conv-last{font-size:13px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.asp-conv.unread .asp-conv-last{color:var(--text)}
.asp-n{position:absolute;right:14px;top:50%;transform:translateY(-50%)}
.asp-plan{flex:none;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;padding:1px 7px;border-radius:var(--pill);background:var(--accent-2-bg);color:var(--accent-2-text)}

.asp-thread{display:flex;flex-direction:column;min-height:0;min-width:0;border-right:1px solid var(--border)}
.asp-thead{display:flex;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--border);min-height:57px}
.asp-who{display:flex;flex-direction:column;min-width:0}
.asp-who span{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.asp-back{display:none}
.asp-back svg{width:16px;height:16px}
.asp-ctx{font-size:12px;color:var(--muted);padding:0 4px}
.asp-ctx summary{cursor:pointer}
.asp-ctx ul{margin:4px 0 0;padding-left:16px}

.asp-account{padding:16px;overflow-y:auto;min-height:0}
.asp-account h2{font-size:16px;margin:0 0 10px}
.asp-account h3{font-size:13px;margin:16px 0 8px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.asp-account dl{display:grid;grid-template-columns:auto 1fr;gap:6px 12px;margin:0;font-size:13px}
.asp-account dt{color:var(--muted)}
.asp-account dd{margin:0}
.asp-videos{list-style:none;margin:0 0 14px;padding:0;display:flex;flex-direction:column;gap:8px}
.asp-videos li{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:2px 8px;font-size:13px;padding-bottom:8px;border-bottom:1px solid var(--border)}
.asp-videos time{font-size:11px}
.asp-vt{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.asp-st{font-size:11px;font-weight:600;padding:1px 7px;border-radius:var(--pill);background:var(--bg-elev);color:var(--muted);white-space:nowrap;justify-self:end}
.asp-st-ready{color:var(--success-text);background:color-mix(in srgb,var(--success) 14%,transparent)}
.asp-st-failed{color:var(--danger);background:color-mix(in srgb,var(--danger) 12%,transparent)}
.asp-st-processing{color:var(--accent-2-text);background:var(--accent-2-bg)}
.asp-err{grid-column:1/-1;display:block;font:11px/1.4 var(--font-mono);color:var(--danger);overflow-wrap:anywhere}
.asp-retry{width:100%}
.asp-retry svg{width:14px;height:14px}

@media (max-width:1000px){
  .asp-main{grid-template-columns:minmax(0,1fr)}
  .asp-main:has(.asp-account){overflow-y:auto;display:block}
  .asp-thread{border-right:0;height:calc(100dvh - 190px);min-height:420px}
  .asp-account{border-top:1px solid var(--border)}
}
@media (max-width:700px){
  .asp-grid{grid-template-columns:1fr;height:auto;min-height:0}
  .asp-list{max-height:none}
  .asp.asp-open .asp-list,.asp:not(.asp-open) .asp-main{display:none}
  .asp-back{display:inline-flex;padding:0 8px}
  .asp-thread{height:calc(100dvh - 150px)}
}